Introduction

At Wellsense, a part of The Five Elements, we value our customers and strive to provide quality services and support. This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations are accepted for our services or products.

Voluntary subscription: Wellsense subscriptions are intended to be purchased on an informed and voluntary basis. Subscribers generally approach Wellsense based on their own interest and choice, and no person should be pressured or coerced into subscribing or making a payment.

1. Cancellations

• You may cancel your subscription or service at any time by contacting us at contact@wellsensecommunity.com.
• Cancellation requests must be made at least 24 hours prior to the next billing cycle (if on a subscription).
• Once a service is activated or delivered, cancellation may not be possible.

2. Refunds

• Refunds are only applicable under certain conditions and at the sole discretion of Wellsense.
• No refund will be provided for:
  • Services that have already been availed or consumed.
  • Missed appointments or sessions without prior notice (if applicable).
  • Digital products or content once accessed/downloaded.
• If you believe you are eligible for a refund, please email us at contact@wellsensecommunity.com with your order details and reason for the request. We aim to respond within 5–7 business days.

3. Eligibility for Refund

• A service/product is found to be defective or not as described.
• A duplicate payment is made by mistake.
• Technical issues from our side prevent the use of our service for a prolonged period.

4. Refund Process

• If approved, the refund will be processed to your original method of payment.
• Please allow 7–10 business days for the refund to reflect in your account.

5. Contact Us

• If you have any questions regarding our Refund & Cancellation Policy, please contact us::
  📧 Email: contact@wellsensecommunity.com🌐 Website: https://wellsense.in